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Information technology. Service management - Specification Ingestion-build-189776 1 Introduction
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Description
1 Introduction
access to services
On each building project several layers of different skills must come together to produce an often unique product
Each chapter looks at the background to the issue
Information technology. Service management - Specification Ingestion-build-189776 1 IntroductionThis standard has now been replaced by the 2011 version, ISO IEC 20000 1: 2011. BS ISO IEC 20000 1 defines the requirements for a service provider to deliver managed services. This part of BS ISO IEC 20000 is based on BS 15000 1. Now that BS ISO IEC 20000 1 has been published, BS 15000 1 is withdrawn . It may be used: By businesses that are going out to tender for their services To provide a consistent approach by all service providers in a supply
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